How to use AI companions help us feel less alone?

Goal

Online Survey

Source link: https://www.forbes.com/advisor/pet-insurance/pet-ownership-statistics/

In-depth User Interview

I have prepared for the interview by writing down relevant questions and creating a script. My goal is to confirm or refute my hypotheses through these interviews.

Key Insights

Customization is key

Users want to have personalized pet customization, not regular rote routines.

Real emotional needs

Users want dynamic and adaptive interactions, not just button based actions.

Appealing pet appearance

The appearance of the pet has a direct impact on their willingness to engage with the app.

Users felt that existing virtual pets The action is dull and not interactive.

How to Help Small Space Individuals Get the best pet experience possible.

Most apps focus on gamification rather than companionship and emotional personalization.

Fully personal & customization option

I created an onboarding flow where users can customize their pet’s appearance, voice, and personality. This allows each pet to feel unique and emotionally connected to its owner from the start.

As a UX designer, I would like to make every user to feel an instant emotional bond by shaping a pet that mirrors their identity — because true connection starts with personalization.

Immersive AR experience

With AR, pets can appear in the user’s real environment — sitting on a desk or curling up in a hand. This bridges the digital and physical worlds, making the companionship feel more real and present.

After the prototyping, I did a user test again to analyze the flows are user friendly and easy engagement.
Objective: To determine how easily users can talk with pet, and using the AR function on PetAR.

Based on user feedback, we redesigned the voice interaction experience to include floating chat bubbles with scrollable history to make conversations clearer and more continuous. And we added emotional tone detection, so that the pet can detect the user’s emotions through the tone of voice.
To enhance the onboarding experience, we added preview animations for voice and personality options. This helps users make more emotionally appealing choices.

Finally, we integrated a lightweight emotional memory system that allows the pet to remember the user’s past emotional states and interactions.